WHO WE ARE
Established in 2010, directARMS is a national accounts receivable management company based in Palm Springs, California. The principals of directARMS have a combined of over 40 years of experience in the ARM industry.
As a Collection Agency, we exceed the highest standards in our professionally trained staff and data security. We provide clients with the latest technology, excellence in customer service and communications, ensuring consumers are treated with respect and our clients receive outstanding results.
We recognize that every business is different. Our adaptive, industry-specific approach to training and collecting is critical to our success. We understand that our business is numbers-driven, results-oriented and our clients are also concerned about their reputation. Therefore, our collectors will treat your customers with respect and at the same time will use the professionalism of negotiating.
WHY directARMS?
Our collections and accounts receivable management approach stresses problem solving, negotiating and mediating with our clients' customers to resolve the debt. Our approach maintains customer good will and produces higher recovery percentages. For clients, that means more dollars collect at an overall lower cost.
THE ADVANTAGE OF BEING OUR CLIENT
Established in 2010, directARMS is a national accounts receivable management company based in Palm Springs, California. The principals of directARMS have a combined of over 40 years of experience in the ARM industry.
As a Collection Agency, we exceed the highest standards in our professionally trained staff and data security. We provide clients with the latest technology, excellence in customer service and communications, ensuring consumers are treated with respect and our clients receive outstanding results.
We recognize that every business is different. Our adaptive, industry-specific approach to training and collecting is critical to our success. We understand that our business is numbers-driven, results-oriented and our clients are also concerned about their reputation. Therefore, our collectors will treat your customers with respect and at the same time will use the professionalism of negotiating.
WHY directARMS?
Our collections and accounts receivable management approach stresses problem solving, negotiating and mediating with our clients' customers to resolve the debt. Our approach maintains customer good will and produces higher recovery percentages. For clients, that means more dollars collect at an overall lower cost.
THE ADVANTAGE OF BEING OUR CLIENT
- Personalized client services
- Credit Reporting
- Manage both Commercial (B2B) and Consumer (B2C) Accounts
- Third-party contingency and pre-collection
- Call Recording and Monitoring
- Regulation F Compliance
- Licensed, Bonded and Insured
- Asset research, Address and Phone Verification
- Data Security - PCI-DSS, GDPR, HIPPA/HITECH, FedRAMP, FIPS 140-2, NIST 800-17, SOC 1 and SOC 2 Certified
To get started today, call (877) 450-6755 to speak with an associate or fill out the form on our contact page.